Emergency & Help Lines – Eugene & Springfield (Lane County, OR) If you or someone you know needs help in Eugene or Springfield, use the numbers below. For immediate danger, always call 911. For mental health, domestic violence, youth, LGBTQ+, housing, or basic needs, use the category that fits best. 1. Immediate Emergency & Police 1.1 Emergency – Life-Threatening Situations When to use: Any life-threatening emergency, crime in progress, serious injury, fire, or medical emergency. Phone: 911 From outside the local 911 district: 541-344-2211  Area: Eugene, Springfield & surrounding Central Lane County 1.2 Police Non-Emergency Eugene Police – Non-Emergency Phone: 541-682-5111  Use for: Non-urgent police reports, past crimes, concerns that don’t require 911. Area: City of Eugene Springfield Police – Non-Emergency Phone: 541-726-3714  Use for: Non-urgent police issues in Springfield. Area: City of Springfield 2. Mental Health & Crisis Support​ 2.1 Lane County-Wide Crisis Line & Mobile Crisis When to use: Any life-threatening emergency, crime in progress, serious injury, fire, or medical emergency. Phone: 911 From outside the local 911 district: 541-344-2211  Area: Eugene, Springfield & surrounding Central Lane County 2.2 White Bird Clinic – Crisis Line White Bird Clinic – 24/7 Crisis Line Phone: 541-687-4000 Toll-Free: 1-800-422-7558  What they do: Humanistic, person-centered crisis support, emotional help, information, and referrals. Area: Lane County, based in Eugene     2.3 Youth & Child Crisis Child Crisis Response Team (Lane County) Phone (24/7): 1-888-989-9990  Who it’s for: Children and teens in immediate mental-health, emotional, or behavioral crisis, and caregivers needing support. Looking Glass Youth & Family Crisis Line / Station 7 24/7 Youth & Family Crisis Line: 541-689-3111 24/7 Help Line (toll-free): 1-888-689-3111  What they do: Crisis support for youth up to around age 24 and their families. Emergency shelter (Station 7) for runaway/homeless youth (roughly ages 11–17).  Area: Eugene & Lane County   3. LGBTQ+-Specific Crisis Support The Trevor Project (LGBTQ+ Youth & Young Adults) Phone (24/7): 1-866-488-7386 Text: Text “START” to 678678  What they do: Crisis intervention & suicide prevention for LGBTQ+ youth. Trans Lifeline Phone: 1-877-565-8860  Who it’s for: Peer support hotline run by and for trans people.     Transponder (Local Trans/Gender Diverse Resource in Eugene) Phone: 541-443-6337  What they do: Support, resources, and provider lists for trans and gender-diverse people in Eugene/Lane County. 4. Domestic Violence, Sexual Assault & Abuse 4.1 Domestic Violence – Hope & Safety Alliance Hope & Safety Alliance (formerly Womenspace) 24/7 Crisis Line: 541-485-6513 Toll-Free (24/7): 1-800-281-2800  Office: 541-485-8232 Address: 1577 Pearl St, 2nd Floor, Eugene, OR 97401  What they do: Safety planning, emergency shelter, advocacy, legal referrals, and support for people experiencing domestic or intimate partner violence, all genders. Area: Lane County, including Eugene & Springfield 4.2 Sexual Assault Support Services (SASS) Sexual Assault Support Services (SASS) 24/7 Crisis Line: 541-343-7277 Toll-Free: 844-404-7700  What they do: Crisis response, accompaniment, ongoing support and advocacy for survivors of sexual assault or abuse. Area: Lane County   5. Housing, Homelessness & Basic Needs 5.1 Central Access – 211 (All Basic Needs) 211info – Housing, Food, Bills, General Help Phone: 2-1-1 (dial from any phone in Oregon) Website: 211info.org  What they do: Connects people to local housing & shelter, rent/utility help, food, health, childcare, and other social services. Area: Lane County & all of Oregon 5.2 Coordinated Entry – Housing Help (Lane County) Lane County Coordinated Entry – Housing & Shelter How to access: Call 211 and follow prompts for housing/shelter/rent assistance.  What they do: One main entry point for people who are homeless or at risk of homelessness to be connected to shelter and housing programs. 5.3 Local Shelters & Day Services Eugune Mission Phone: 541-344-3251  What they do: Shelter and basic services for unhoused adults. Area: Eugene & Lane County Eugene Service Station (St. Vincent de Paul) Phone: 541-461-8688  What they do: Meals, showers, laundry, and other services for unhoused adults (drop-in day center). Area: Eugene New Roads (Youth 16–24) Phone: 541-686-4310  What they do: Food, clothing, showers, resource navigation for youth and young adults. Area: Eugene First Place Family Center – Day Services for Families Phone: 541-342-7728 Address: 1995 Amazon Parkway / 4060 W. Amazon Dr (Annex Night Shelter) – Eugene  What they do: Showers, laundry, meals, support, and overnight shelter coordination for families with children. Oasis – Catholic Community Services (Springfield) Phone: 541-345-3628  Address: 1175 G Street, Springfield, OR 97477 What they do: Conestoga huts and tiny homes for families with children needing safe shelter in Springfield. 6. Substance Use & Addiction Support Looking Glass – Behavioral Health Resource Network (BHRN) Hotline Phone (24/7): 800-422-2595  What they do: Help for addiction-related crises, referrals to substance use treatment and support. Area: Lane County (You can also still use 988 or 541-682-1001 if a substance use situation is also a mental-health crisis.  ) 7. Community Safety & Alternative Responses Downtown Guides (“Red Caps”) – Downtown Eugene Phone: 541-501-9286  What they do: Non-police assistance for safety, wayfinding, and minor issues in downtown Eugene (for businesses, visitors, and locals). Hours: Typically Mon–Fri, 8 a.m.–6 p.m. Springfield – CAHOOTS-Style Mobile Crisis via Police Non-Emergency Phone: 541-726-3714 (Springfield Police Non-Emergency – ask for CAHOOTS/mobile crisis if available)  Note for layout text (important & honest): Eugene’s original CAHOOTS program ended its contract with the City of Eugene in 2025 and mobile crisis responses are now primarily handled by Mobile Crisis Services of Lane County (MCS-LC) through 988 / 541-682-1001 / 911.  8. Campus-Specific  University of Oregon Police – Non-Emergency (on campus) Phone: 541-346-2919  Use for: Non-emergency incidents on UO campus.   For off-campus Eugune : 541-682-5111; Springfield : 541-726-3714. 1.1 Emergency – Life-Threatening Situations When to use: Any life-threatening emergency, crime in progress, serious injury, fire, or medical emergency. Phone: 911 From outside the local 911 district: 541-344-2211  Area: Eugene, Springfield & surrounding Central Lane County 1.2 Police Non-Emergency Eugene Police – Non-Emergency Phone: 541-682-5111  Use for: Non-urgent police reports, past crimes, concerns that don’t require 911. Area: City of Eugene Springfield Police – Non-Emergency Phone: 541-726-3714  Use for: Non-urgent police issues in Springfield. Area: City of Springfield When

LOCAL FOOD & DRINK DIRECTORY Eugene, OR Category: Fine Dining & Elevated Cuisine Marche Address: 296 E 5th Ave, Eugene, OR 97401 Known for: Farm-to-table, French-inspired Northwest cuisine; seasonal menus; iconic Eugene dining experience.   Café Soriah Address: 384 W 13th Ave, Eugene, OR 97401 Known for: Mediterranean-leaning fine dining; famous table-side Steak Diane; long-standing Eugene favorite. Lion & Owl Address: 60 E 11th Ave, Eugene, OR 97401 Known for: Upscale brunch and dinner; chef-driven dishes; modern, bright setting. Osteria DOP Address: 1122 Oak St, Eugene, OR 97401 Known for: Neapolitan pizzas, handmade pastas, curated wine list; one of Eugene’s most popular modern Italian spots. Address: 296 E 5th Ave, Eugene, OR 97401 Known for: Farm-to-table, French-inspired Northwest cuisine; seasonal menus; iconic Eugene dining experience.   Address: 384 W 13th Ave, Eugene, OR 97401 Known for: Mediterranean-leaning fine dining; famous table-side Steak Diane; long-standing Eugene favorite. Address: 60 E 11th Ave, Eugene, OR 97401 Known for: Upscale brunch and dinner; chef-driven dishes; modern, bright setting. Address: 1122 Oak St, Eugene, OR 97401 Known for: Neapolitan pizzas, handmade pastas, curated wine list; one of Eugene’s most popular modern Italian spots. Category: Culturally Inspired & International Yardy Address: 837 Lincoln St, Eugene, OR 97401 Known for: Caribbean/West Indian–inspired dishes; bold flavors; nationally recognized; cocktail-forward. Izakaya Meiji Address: 345 Van Buren St, Eugene, OR 97402 Known for: Japanese tavern food, whiskey, cocktails; a pillar of the Whiteaker neighborhood. Ta Ra Rin Thai Cuisine (Eugene location) Address: 1200 Oak St, Eugene, OR 97401 Known for: Consistent Thai comfort dishes; beloved by locals; fast service. Uniquely Chengdu Address: 830 E 13th Ave, Eugene, OR 97401 Known for: Authentic Sichuan cuisine; spicy dishes; strong campus following. Address: 837 Lincoln St, Eugene, OR 97401 Known for: Caribbean/West Indian–inspired dishes; bold flavors; nationally recognized; cocktail-forward. Address: 345 Van Buren St, Eugene, OR 97402 Known for: Japanese tavern food, whiskey, cocktails; a pillar of the Whiteaker neighborhood. Address: 1200 Oak St, Eugene, OR 97401 Known for: Consistent Thai comfort dishes; beloved by locals; fast service. Address: 830 E 13th Ave, Eugene, OR 97401 Known for: Authentic Sichuan cuisine; spicy dishes; strong campus following. Category: Casual / Everyday Local Favorites Beppe & Gianni’s Trattoria Address: 1646 E 19th Ave, Eugene, OR 97403 Known for: Classic Italian comfort; big portions; historic cottage restaurant; huge student + local loyalty. Fisherman’s Market Address: 830 W 7th Ave, Eugene, OR 97402 Known for: Fresh seafood, fish & chips; a Eugene institution; featured on TV food shows. Hey, Neighbor! Pizza House Address: 1621 E 19th Ave, Eugene, OR 97403 Known for: Neo-Neapolitan pies; fun creative combinations; strong local energy. Off The Waffle (Eugene) Address: 2540 Willamette St, Eugene, OR 97405 Known for: Liège waffles, sweet + savory; quirky Eugene staple. Address: 1646 E 19th Ave, Eugene, OR 97403 Known for: Classic Italian comfort; big portions; historic cottage restaurant; huge student + local loyalty. Address: 830 W 7th Ave, Eugene, OR 97402 Known for: Fresh seafood, fish & chips; a Eugene institution; featured on TV food shows. Address: 1621 E 19th Ave, Eugene, OR 97403 Known for: Neo-Neapolitan pies; fun creative combinations; strong local energy. Address: 2540 Willamette St, Eugene, OR 97405 Known for: Liège waffles, sweet + savory; quirky Eugene staple. Category: Coffee, Bakeries & Breakfast Spots Tailored Coffee Roasters Address: 291 E 14th Ave, Eugene, OR 97401 Known for: Specialty coffee; modern, minimalist roasting; student + creative community hub. Farmers Union Coffee Roasters Address: 152 W 5th Ave, Eugene, OR 97401 Known for: Small-batch roasting; pastries; 5th Street area favorite. Vero Espresso Address: 205 E 14th Ave, Eugene, OR 97401 Known for: Coffee in a vintage house; quiet study vibes; popular with students. Noisette Pastry Kitchen Address: 200 W Broadway, Eugene, OR 97401 Known for: French-style pastries, tarts, baked goods; artisan sandwich lunch spot. Address: 291 E 14th Ave, Eugene, OR 97401 Known for: Specialty coffee; modern, minimalist roasting; student + creative community hub. Address: 152 W 5th Ave, Eugene, OR 97401 Known for: Small-batch roasting; pastries; 5th Street area favorite. Address: 205 E 14th Ave, Eugene, OR 97401 Known for: Coffee in a vintage house; quiet study vibes; popular with students. Address: 200 W Broadway, Eugene, OR 97401 Known for: French-style pastries, tarts, baked goods; artisan sandwich lunch spot. Category: Breweries, Pubs & Gathering Spots Ninkasi Brewing – Whiteaker Address: 155 Blair Blvd, Eugene, OR 97402 Known for: Eugene’s most famous brewery; energetic outdoor space; community hub. Oakshire Public House Address: 207 Madison St, Eugene, OR 97402 Known for: Rotating food trucks, family-friendly, local beer; core Whiteaker hangout. ColdFire Brewing Address: 263 Mill St, Eugene, OR 97401 Known for: Smooth, balanced craft beers; riverside vibe; food partnerships. The Bier Stein Address: 1591 Willamette St, Eugene, OR 97401 Known for: 1,000+ bottled beers, tap list, pub food; beer-lover’s paradise. Address: 155 Blair Blvd, Eugene, OR 97402 Known for: Eugene’s most famous brewery; energetic outdoor space; community hub. Address: 207 Madison St, Eugene, OR 97402 Known for: Rotating food trucks, family-friendly, local beer; core Whiteaker hangout. Address: 263 Mill St, Eugene, OR 97401 Known for: Smooth, balanced craft beers; riverside vibe; food partnerships. Address: 1591 Willamette St, Eugene, OR 97401 Known for: 1,000+ bottled beers, tap list, pub food; beer-lover’s paradise. Category: Food Cart Pods (Eugene) Beergarden Food Cart Pod Address: 777 W 6th Ave, Eugene, OR 97402 Known for: Beer hall + rotating food trucks; one of Eugene’s most active social spots. The Friendly Garden (Friendly St. Pod) Address: 2750 Friendly St, Eugene, OR 97405 Known for: Neighborhood hangout; mix of carts (bowls, pizza, sandwiches). Kesey Square Food Carts Address: Broadway & Willamette St, Downtown Eugene Known for: Lunch crowd; rotating international carts; central downtown foot traffic. Address: 777 W 6th Ave, Eugene, OR 97402 Known for: Beer hall + rotating food trucks; one of Eugene’s most active social spots. Address: 2750 Friendly St, Eugene, OR 97405 Known for: Neighborhood hangout; mix of carts (bowls, pizza, sandwiches). Address: Broadway & Willamette St, Downtown Eugene Known for: Lunch crowd; rotating international carts; central downtown